Question 1

Do you publish prices?

Accepted Answer

We don't publish price floors — they depend on each project's real scope and live in your quote, never in shareable material. What we do publish is how we quote: by phase, by retainer, or a hybrid of both.

Question 2

Who owns the code when you finish a project?

Accepted Answer

You do. We don't work with perpetual licenses or never-ending monthly fees for tools that never become yours — the code and the data stay in your company's name.

Question 3

What happens if a project phase doesn't work as agreed?

Accepted Answer

We don't move on to the next phase, or bill its balance, until it's fixed. We work in phases with functional, verifiable deliverables before moving forward — that is the foundation of our guarantee.

Question 4

Are all of your services already proven in production?

Accepted Answer

No, and we say so explicitly on every service page: each system carries a tag — 🟢 proven (running in production today), 🟡 built (delivered, not in continuous operation) or 🔵 capability (we master the technology; it's sold as a roadmap, never as proven).

Question 5

Do you work with small businesses or only with large corporations?

Accepted Answer

Both. The brand is built to serve any kind of company with no size barrier — from businesses taking their first steps in technology to corporations modernizing existing infrastructure.

Question 6

How do you keep my data secure?

Accepted Answer

We comply with Colombia's personal data protection law, Ley 1581 de 2012. Secrets are never written into code — always into environment variables — and every database query uses parameters, never concatenated text.

Question 7

Do you sync with my current CRM?

Accepted Answer

Yes. We have a HubSpot sync proven in production, with a bidirectional model for contacts and deals. For other CRM platforms we evaluate case by case — the goal is for your data to flow without forcing you to change tools.

Question 8

How long does a project take?

Accepted Answer

It depends on scope, which is why we work in phases: each phase has a clear timeline and deliverable, defined before it starts. Timelines that depend on third parties (for example, Meta's verification of a WhatsApp Business account) we document separately, because they're outside our control.

What people ask before starting a project

Questions